Quality Assurance and Accreditation Office (QAAO)

The Quality Assurance and Accreditation Office (QAAO) was established in JGU in September 2014. The QAAO is an important milestone indicating the University’s clear intention of consolidating its QA efforts from its early days and setting the course for the University’s way forward in the context of its continuing growth and development. 
The following is an extract of the message from the Vice Chancellor relating to the establishment of the QAAO:
To understand the role and scope of work of QAAO, it is necessary to understand the meaning of “Quality Assurance”. What does it mean? “Quality” is an evolutionary, and to some extent, a complicated concept. It means different things to different people. Some popular definitions in the relevant literature (Harvey and Knight, 1996) are as follows:
  • Perfection (meaning flawless); or exceptional (meaning excellence or outstanding achievement through the expertise of faculty);
  • Value for money (meaning from the stakeholders perspective, return on investment via, for example, university rankings);
  • Transformation (meaning a process of change with emphasis on adding value to students’ knowledge, skills and experience and empowering them); and
  • Fitness for purpose (meaning identification of a purpose or purposes and setting in motion a set of tasks, activities, and strategies, and employing the necessary resources to accomplish the purpose(s)).
These definitions give us some guidance on what we at JGU need to do. We also need to understand the word “assurance”, which could mean adherence to a narrow range of regulatory requirements to achieve threshold standards, or the development of policies, systems and procedures creating a robust Quality Assurance Framework which enables us to stand shoulder to shoulder with the world class universities. Our choice in this respect is abundantly clear.
Reverting to the above definitions, what is the purpose or purposes of JGU? As per the Haryana Privates Universities Act, 2006 (as amended 2012) the objects of the university include the following:
  • to provide instructions, teaching and training in higher education and make provisions for research, advancement and dissemination of knowledge;
  • to create higher levels of intellectual abilities;
  • to establish state of the art facilities for education and training;
  • to carry out teaching and research and offer continuing education programmes;
  • to create centres of excellence for research and development and for sharing knowledge and its application;
  • to maintain the academic standard of degrees, diplomas, certificates and other academic distinctions.
These legislative requirements and that of the University Grants Commission, Bar Council of India and other regulatory bodies translate into the University’s Vision/Mission, which underpin all of the activities and tasks of the University relating to teaching, learning and assessment, research and scholarship and service to the community.
Enquiries, Comments and Suggestions should be addresses to:
Aman Shah
Director, Quality Assurance and Accreditation Office
O.P. Jindal Global University
Sonipat Narela Road, Sonipat 131 001
Haryana, NCR of Delhi, India
Mobile +91 8396907259
Tel: +91 130 3057879
Email: ashah@jgu.edu.in